Night Auditor (Night Crew Member)
*** German version see below ***
As Night Auditor , you are responsible for running the night audit and making sure that everything is in order for the morning crew. You have multiple roles – from Front Desk Attendant to Greeter and Bartender – and you also perform a number of different tasks.
You start your shift by welcoming the remaining guests, answering emails and guest inquiries and running all the necessary reports to make sure everything is set for the night audit. Furthermore, you help people in the bar until it closes, after which you clean and prepare the bar and lobby for the next day. During the night audit you conduct a security check at the hotel, during which you check if everything is in place and order.
In the early morning, you prepare the incoming reservations for the day. You print out all the necessary lists for housekeeping and breakfast, preparing and sending the end of the day report to the Assistant Hotel Manager. After this, you prepare the breakfast buffet together with your colleague from the morning shift and assist guests with checkouts. At the end of your shift, you hand over the work to the morning crew, informing them of any outstanding questions or remaining problems.
During the shift, you usually work with one other Night Auditor and your supervisor the Night Shift Leader. In the morning, you hand over the shift to the Front Office Supervisor.
For this position it is mandatory to have an eligible visa to work full-time in Germany: we do not sponsor visas for this role.
What is required?
- Experience in hospitality is a plus
- Good knowledge of customer relations
- Good command of the German and English language
- Humble, helpful and approachable
Growth
At Hotel Co 51, you get the opportunity to follow in-house training programs. There are also promotion and career opportunities in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.
What do we offer?
- Attractive salary above MTV
- Christmas allowance, holiday allowance
- 25 to 30 days of vacation (increases with length of service)
- 40-hour working hours per week
- Access to Marriott’s Digital Learning Zone and in-house training opportunities
- Pension Plan
- Access to our Moxy Gyms
- Access to different Rewards Programs by HotelCo51 & Marriott , such as Star of the Quarter eg
- Individual development plan with promotion and career path growth opportunities in the hotel and within the hotel group as well as cross-national experience opportunities through transfers
- Discovery night prior to your start in one of the properties
- Access to Marriott Employee Rates and Marriott Friends & Family rates in Marriott hotels across the world
- Access to corporate benefits discounts
- F&B discounts in the hotels
*** German version ***
As a night auditor, you are responsible for carrying out the night audit and making sure that everything is ready for the morning shift . You have several roles – from reception to guest reception to bartender – and also take on a number of different tasks.
You start your shift by greeting the remaining guests, answering emails and guest inquiries and taking care of any necessary reports to ensure that everything is prepared for the night audit . You also help your colleagues in the bar until it closes. After that, you clean the bar and check the lobby and prepare it for the next day. During the night audit , you do a security walkthrough of the hotel, checking that everything is in place and in order.
In the early morning hours, you prepare the incoming reservations for the day. You print all the necessary lists for housekeeping and breakfast, prepare the end-of-day report and send it to the Assistant Hotel Manager. After that, you prepare the breakfast buffet with your colleagues from the morning shift and help the guests check out. At the end of your shift, you hand over the work to the morning shift and inform them of any outstanding questions or problems that still exist.
During your shift , you will usually work with another night auditor and your night shift supervisor. In the morning, you will hand over the shift to the front office supervisor.
For this position it is mandatory that you have a valid visa for full-time employment in Germany: We do not sponsor a visa for this position.
qualifications ?
- Experience in the hotel industry is an advantage
- Good knowledge of customer service
- Good knowledge of German and English
- Determined, modest, helpful and courteous
career development
At Hotel Co 51 you have the opportunity to take part in internal training programs. There are also opportunities for advancement and career development in the hotel and within the hotel group , as well as opportunities for deployment throughout Europe .
What we offer you:
- Attractive salary according to the collective agreement
- Christmas bonus, holiday bonus
- 25 to 30 days of vacation (with increasing length of service)
- 40 -hour week
- Access to Marriott’s online training platform and on-site training
- company pension scheme
- use of our Moxy fitness studios
- Various bonus programs from HotelCo51 & Marriott , such as Star of the Quarter
- Promotion and career opportunities in the hotel , as well as within the entire company including Europe-wide deployment opportunities
- 1 free stay in one of our hotels before you start work
- Marriott employee rates and discounted Marriott rates for family & friends at all Marriott hotels worldwide
- Employee discounts at numerous Marriott partners
- Reduced employee prices on food and drinks in the hotels
*****
MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
About Hotel Co 51Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, AC Hotels by Marriott and Element by Westin. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
About Marriott InternationalMarriottInternational, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.