Residence Inn Dortmund

Night Auditor

*** German version see below ***

As Night Auditor , you are responsible for running the night audit and making sure that everything is in order for the morning crew. You work during the night and mainly help at the reception, but it is also possible that you support behind the bar and at the (breakfast) buffet.

You start your shift by checking guests in, answering emails and guest inquiries and running all the necessary reports to make sure everything is set for the night audit. In addition, you balance the days accounts and manage all bills and payments correctly. You also help cleaning, restocking and preparing the bar and lobby and manage the hotel room inventory for the next day. During the night audit, you conduct a security check to ensure that everything is in place and order and that no disturbance occurs in the hotel.

In the early morning, you prepare the incoming reservations for the day. You print all the necessary lists for housekeeping and breakfast, and you make an End Of Day report for the Assistant Hotel Manager (Assistant Captain). In this report, you give an update about things that happened during the night. After this, you help with preparing and serving the breakfast buffet and assist guests with checkouts. At the end of your shift, you hand over the work to the morning crew, informing them of any outstanding questions or remaining problems.
During the shift, you usually work with one other Night Auditor. In the morning, you hand over the shift to the Front Office Supervisor.

For this position it is mandatory to have an eligible visa to work full-time in Germany: we do not sponsor visas for this role.

What is required?

  • Experience in hospitality is a plus
  • Good knowledge of customer relations
  • Good command of the German and English language
  • Independent, helpful and approachable
  • Willing to work during night shifts

Growth

At Hotel Co 51, you get the opportunity to follow in-house training programs. There are also promotion and career opportunities in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.

What we offer:

  • An attractive salary above MTV
  • Christmas allowance, holiday allowance
  • 28 vacation days for associates <36 years
  • 30 vacation days for associates >36 years
  • 39-hour working hours per week
  • Access to Marriott’s Digital Learning Zone and in-house training opportunities
  • Pension Plan (company pension plan)
  • Access to our Moxy Gyms
  • Access to different Rewards Programs by HotelCo51 & Marriott (eg Star of the Quarter)
  • Individual development plan with promotion and career path growth opportunities in the hotel and within the hotel group and cross-national experience opportunities through transfers
  • Discovery night prior to your start in one of the properties
  • Access to Marriott Employee Rates and Marriott Friends & Family rates in Marriott hotels across the world
  • Access to corporate benefits discounts
  • F&B discounts in the hotels

 *** German version ***

As a Night Auditor, you are responsible for conducting the night audit and making sure everything is in order for the morning crew. You work at night and mainly help at the reception, but it is also possible that you help behind the bar and at the (breakfast) buffet.

You will start your shift by checking in guests, answering emails and guest inquiries, and completing any necessary reports to ensure everything is prepared for the night’s audit. You will also close daily open accounts and correctly manage all bills and payments. You will also help clean, restock and prepare the bar and lobby and manage the inventory of the hotel rooms for the next day. During your shift, you will conduct a security walkthrough to ensure everything is in its place and in order and that there are no disturbances in the hotel.

In the early morning hours, you prepare the incoming reservations for the day. You print all the necessary lists for housekeeping and breakfast and prepare a daily end report for the deputy hotel manager (Operations Manager). In this report, you report on what happened during the night. You then help prepare and serve the breakfast buffet and assist guests with checking out. At the end of your shift, you hand over the work to the morning shift and inform them of any outstanding questions and problems.

During the shift you will usually work with another night auditor. In the morning you will hand over the shift to the front office supervisor.

For this position it is mandatory that you have a valid visa for full-time employment in Germany: We do not sponsor a visa for this position.

 

Qualifications:

  • Experience in the hotel industry is an advantage
  • experience in customer service
  • Good knowledge of German and English
  • Independent, helpful and courteous
  • working hours in night shifts

career development

At Hotel Co 51 you have the opportunity to take part in internal training programs. There are also advancement and career opportunities in the hotel and within the hotel group, as well as opportunities to work across Europe.

What we offer you:

  • Attractive salary above the MTV
  • Christmas bonus, holiday bonus
  • 28 vacation days for employees <36 years
  • 30 vacation days for employees >36 years
  • 39-hour working week
  • Access to Marriott’s online training platform and on-site training
  • company pension scheme
  • use of our Moxy fitness studios
  • Various bonus programs from HotelCo51 & Marriott (e.g. Star of the Quarter)
  • Promotion and career opportunities in the hotel, as well as within the entire company including Europe-wide deployment opportunities
  • 1 free stay in one of our hotels before you start work
  • Marriott employee rates and discounted Marriott rates for family & friends in all Marriott hotels worldwide
  • Employee discounts at numerous Marriott partners
  • Reduced employee prices on food and drinks in the hotels

*****

MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

About Hotel Co 51Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, AC Hotels by Marriott and Element by Westin. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com. 

About Marriott InternationalMarriottInternational, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program. 

Location: Dortmund, Residence Inn Dortmund
Working hours: 39