Multi-Property Sales Manager Munich

WHO?

The Multi-Property Sales Manager Munich is a confident support for the Regional Sales team and is a buzzy point of contact between customers and hotels.

WHAT?

You will utilize sales research, prospecting client facing techniques, and administrative tasks, to maximize revenue and build customer loyalty.

WHERE?

Moxy Munich Airport & Moxy Munich Messe

YOUR ROLE

1. Build successful relationships that generate sales opportunities

• Build and strengthen relationships with existing and new customers.
• Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicated.
• Manage and develop relationships with key internal and external stakeholders.

2. Manage Sales activities

• Participate in sales calls to acquire new business and/or close on business.
• Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

• Establish and maintain complete and up-to-date lead response information
• Generate and organize sales reports using multiple data systems
• Create sales presentations, injecting your personality and Moxy culture.
• Provide sales program/event coordination, reporting support, and/or general administrative support, as needed.

3. Use knowledge of market trends and target customer information to maximize revenue

• Identify new business to achieve personal and location revenue goals
• Continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition and their key accounts.
• Serve the customer by understanding their business, business issues and concerns, to offer better business solution.

4. Provide exceptional customer service

• Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Service our customers in order to grow share of the account.
• Interact with guests to obtain feedback on product quality and service levels.

PROFILE

Expected Contributions

• Check accuracy of documents and data for sharing
• Express yourself, but be clear in written and verbal communications
• Have a positive, open mind, and approach all tasks this way
• Display creativity and innovation to identify opportunities to improve processes that will enhance team productivity and business results
• Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards
• Maintain confidentiality of proprietary materials and information
• This role will be reporting to the (Assistant) Regional Director of Sales

SKILLS

• Top Communication ability
• A whizz at Microsoft Office applications particularly Excel (got to love those spreadsheets!), Word (the best for proposals!), PowerPoint (your presentations pop!) and Outlook (you use all the tools!).
• Strong organizational skills
• Fluent English and German speaker

FUTURE CAREER PROGESSION

• This role is an ideal way to progress within the proactive sales team within a forward facing, ambitious company.
• Training and support is ongoing through Marriott developments and internal 1:1 with your line manager.
• Fully supportive sales culture within the whole team – lots of high level talent to reach out to and learn skills from.

EDUCATION AND PROFESSIONAL CERTIFICATION

• High School diploma or equivalent required
• Preferred minimum of 2 years’ experience in hotels either in Sales and Marketing, Group Reservations, Guest Services, or Front Desk

*****

About Hotel Co 51Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, AC Hotels by Marriott and Element by Westin. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com. 

About Marriott InternationalMarriottInternational, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.