Front Desk Crew Member
Job Description
As Front Office Crew Member, you have multiple roles – from Front Desk Attendant to Greeter and Bartender – and you also perform a number of different tasks.
You begin your shift by greeting guests, checking and responding to emails, and handling guest inquiries. Throughout the shift, you manage arrivals and departures, update reservations, prepare the necessary reports, and ensure all operational information is accurate and up to date.
You also support daily hotel operations by assisting with breakfast and bar service as needed, helping guests with food and beverages, maintaining clean and organized public areas, and ensuring all service stations are fully stocked. Day and night shifts may both operate until 2:00 a.m., depending on operational requirements.
Finally, you complete your shift by handing over all relevant information to the incoming team, including unresolved issues, guest requests, operational updates, and any tasks requiring follow-up to ensure a smooth transition between shifts.
What is required?
- Experience in hospitality is a plus
- Good knowledge of customer relations
- Good command of the Danish and English language
- Humble, helpful and approachable
*****
MOXY Hotels
Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
About Hotel Co 51
Hotel Co. 51 is an European hotel operator of Moxy Hotels, Courtyard By Marriott, Element by Westin, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 25+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland). The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,500 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.