Regional Sales Manager London

WHAT?

The Regional Sales Manager is accountable for proactively soliciting and handling sales opportunities in the South of England primarily for our properties in London and Heathrow. You will focus on the transient segment including special corporate and leisure for each hotel by contracting local companies as well as ensuring inclusion in relevant hotel travel programmes. You will work closely with the Marriott Global Sales Team as well as Hotel Co 51 Sales colleagues to target Global and Local accounts in the Transient, Group, Leisure and Wholesale Markets. You will assist in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

We will be looking for someone who has proven experience in similar roles and worked within a branded hotel structure. You will need to have a strong commercial outlook on sales and revenue and be very focused driven. The ability to be a self-starter will be critical to the success of this role.

The role will involve travel between hotels and the need to meet with clients on a regular basis (Covid permitting).

YOUR ROLE

• Build and strengthen relationships with existing and new customers.
• Provide travel accommodation solutions for customers.
• Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicated.

• Manage and develop relationships with key internal and external stakeholders.
• Focus on identifying new customers and turning them into Moxy brand fans.
• Participate in sales calls to acquire new and manage existing accounts and/or close on business.
• Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• For each property and region, produce a Commercial Plan that accurately interprets the objectives of the business and maps out the actions and strategies required within the marketplace to support the positioning of the hotels.

• Support hotels and in particular their Captains and General Manager in forecasting as required.
• Identify new business to achieve personal and location revenue goals.
• Continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition, and their key accounts. Utilise this intelligence #atthemoxy to develop strategic plans, ensure the hotels remain competitive in the marketplace and to identify potential business to target.

• Serve the customer by understanding their business, business issues and concerns, to offer better business solution.
• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
• Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Service our customers to grow share of the account.
• Interact with guests to obtain feedback on product quality and service levels.
• A desire to innovate and create. Our guests come to experience a life less ordinary.
• Promote awareness of brand image internally and externally. Use sales techniques that maximise revenue while maintaining existing guest loyalty to Marriott.
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a timely manner.

MAINTAINING GOALS

• Establish and maintain complete and up-to-date lead response information
• Generate and organise sales reports using multiple data systems
• Language requirements: Business proficient English

PROFILE

• Expected Contributions
• Check accuracy of documents and data for sharing
• Express yourself, but be clear in written and verbal communications
• Have a positive, open mind, and approach all tasks this way
• Display creativity and innovation to identify opportunities to improve processes that will enhance team productivity and business results

• Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards

• Maintain confidentiality of proprietary materials and information

SKILLS

• Top Communication ability
• A whizz at Microsoft Office applications particularly Excel (got to love those spreadsheets!), Word (the best for proposals!), PowerPoint (your presentations pop!) and Outlook (you use all the tools!).

• Strong organisational skills

FUTURE CAREER PROGRESSION

• This role is ideal for proven sales managers looking for their next step into a multisite/regional role.

• Training and support is ongoing through Marriott developments and internal 1:1 with your line manager.
• Fully supportive sales culture within the whole team – lots of high level talent to reach out

to and learn skills from.

EDUCATION AND PROFESSIONAL CERTIFICATION

• High School diploma or equivalent required
• Preferred minimum of 2 years’ experience in hotels either in Sales and Marketing, Group

Reservations, Guest Services, or Front Desk

ABOUT YOU

• Has over 2 years pro-active sales experience in the Hospitality Industry
• Sales experience within the London market, ideally within the desired areas
• Strong network within the South of England
• Area (or multi-property) Sales Management within the Hotel / Serviced Apartment or Hospitality sector
• Exceptional working knowledge of Microsoft Office applications
• Outstanding presentation skills
• Strong influencing and leadership skills
• Strong negotiator
• Has worked in companies that were an integrated part of international firms
• Experience working within the Marriott Sales structure
• Is an EU-Citizen or unlimited EU-working permission holder
• Language Skills: excellent written and spoken English
• Is a team player with an entrepreneurial spirit
• Has affinity with Moxy DIY Concept and next generation travellers

WHO WE ARE

Hotel Co 51 is a growing hotel management company based in Amsterdam and is part of the Vastint Group, who is the owner of the hotels that are operated by us. Currently we are operating more than 30 hotels under a franchise agreement with Marriott International Inc., mainly Moxy Hotels, Courtyard by Marriott, and Residence Inn by Marriott. More to come in the next years.

Moxy® Hotels offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The non-traditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Marriott International, Inc. is offering the most powerful portfolio in the industry, 30 brands and

7,000+ properties across 131 countries and territories give people more ways to connect, experience #atthemoxy and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland, USA.