Reception Shift Leader

Main Tasks and responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Manage all bills and payments correctly
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

Supporting other Crew Members / Leaders with:

• Operate Food & Beverage outlets the Moxy way
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws is a plus
• Personal experience of travel and travel industry