Moxy London Heathrow

Reception Shift Leader

Main Tasks and responsibilities

  • Helping guests and creating positive experiences
  • Manage hotel room inventory and checking guests in/out the Moxy way
  • Manage all bills and payments correctly
  • Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

Supporting other Crew Members / Leaders with:

  • Operate Food & Beverage outlets the Moxy way
  • Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
  • Follow all food safety, licensing and health and safety policies to work safely

We’re looking for someone with Moxie, which is all of these things:

  • Have high energy and a fearless do-it-yourself attitude
  • Good with people and enjoy chatting with guests
  • Skilled multi tasker who can balance hard work with great service
  • Clear communicator fluent in English (and other languages a plus!)

Useful Experience

  • Experience within the service industry
  • Knowledge of hotel systems such as Opera and/or Micros
  • Knowledge of Food Safety & Licensing laws is a plus
  • Personal experience of travel and travel industry
Location: United Kingdom, Heathrow
Working hours: 40